Support Contacts

Princeton Instruments has a global support team ready to assist you with whatever query you may have.  Our main offices are strategically located around the world to provide a local presence; backed by a dynamic team of dedicated distributors.

For immediate support in your area, please call the following locations directly:

North America
Call toll free: 800-899-1144 or 609.587.9797

+33 (1) 60 86 03 65

+49 (0) 89 660 7793

+81 (3) 5639 2741

+86 10 659 16460

 +65 6408 6240

Otherwise, please contact us by using the Support Request form  or send us an e-mail request at  We will answer you promptly.
Download our Product Warranty document (pdf)

Update: Legacy MEGAPLUS Service (Feb. 24, 2009)
Effective immediately, Princeton Instruments has assigned Reyster as the exclusive worldwide service provider for all legacy MEGAPLUS cameras that include i-series (1.4i, 1.6i, 4.2i), ES1.0, ES4.0, ES4.0/E and ES2001 models. Please contact Reyster directly for any questions regarding service of these products.
Contact: Albert Forster
 Tel: 949.733.0768
 Mobile: 949.922.0768

Princeton Instruments Support Contacts
Support contact information for Princeton Instruments products